Will engage in positive interactions; demonstrate friendliness by smiling and making eye contact when greeting all patients, visitors and customers. Provide helpful assistance in anticipating and responding to the needs of our patients, visitors and customers and staying calm under pressure to deal effectively with difficult people. Participate in team building activities

Gathers and enters in computer all necessary registration information from patient/family. Collects all applicable co pays. Coordinate placement of patient with appropriate unit. At times of peak census coordinates bed assignment with Registration Department Supervisor or Manager and Nursing Service Office. Verifies insurance information. Disperses admission information t

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre registration process. Completes the registration process on walk in patients, verifies and/or updates patient demographic and insurance information if changes or additions have occurred. Verifies insu

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

Evaluates contact quality (i.e. effective customer service, documentation, compliance, and cosmetics such as volume, rate, tone, enunciation, grammar, etc.) via random sample remote monitoring against quality standards, ensuring quality goals are met. Develops and maintains scoring. Develops and maintains a statistical database on all observed contacts to align with ident

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

Acts as a resource to patient services staff, which includes training/orienting, providing day to day work direction, scheduling of staff, and giving input on performance. Assigns, monitors, and reviews progress and accuracy of work, directs efforts and provides guidance on more complex issues/concerns. Assists with human resource responsibilities, which may include inter

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

Responds to and operates multi function work stations, paging systems (overhead and pocket pager), emergency hotline and alarm devices for the purpose of answering, connecting, and directing calls to appropriate locations, and to facilitate hospital response to emergency situations. Provides an expeditious communication link between in house and on call personnel, patient

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co payments, and responds to routine requests for information. Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio visual arrangements, and document prepa

Prepares and rooms the patient for exam by obtaining vital signs and gathering/documenting/updating pertinent health information (i.e., chief complaint, allergies, and/or medications). Monitors and completes Clinical Integration/ Quality Improvement measures with notification to clinician for opportunities within their scope. Performs laboratory procedures (i.e., strep te

Acts as a resource to patient services staff, which includes training/orienting, providing day to day work direction, scheduling of staff, and giving input on performance. Assigns, monitors, and reviews progress and accuracy of work, directs efforts and provides guidance on more complex issues/concerns. Assists with human resource responsibilities, which may include inter